Our Services

Release of Information (ROI)

Free of charge to qualified medical facilities, our compliant release of information service utilizes state of the art technology to process and fulfill any and all requests for medical records on behalf of our clients. From single physician private practices to large medical groups with multiple locations our innovative release of information solutions have stood the test of time for over 12 years saving our clients thousands of dollars annually in related expenses.

We offer scalable solutions giving you the flexibility to engage our competent and attentive staff at any stage of the release of information process. A trained, qualified and dedicated staff member will be assigned to manage and maintain your entire release of information process (or selected stages of that process) from receiving incoming requests, performing electronic record extraction, scanning, billing, collections, handling status inquiries, overall fulfillment, and follow up.

Our compliant and proven solutions improve patient relations, increase departmental efficiency, boost staff productivity, and significantly reduce liability and exposure to risk. As a result, clients enjoy the flexibility to redirect their human and financial resources to fulfill other objectives such as patient care or generating revenue.

Our release of information service is fully scalable offering our clients the ability to adapt our services to meet their specific and evolving needs. Below is a description of three of our release of information service options.

Which one is right for you?

A dedicated Datalink Specialist at our corporate office is granted encrypted and secure remote access to your electronic patient health records and logs in daily to fulfill any all of your medical records requests. This is great solution for clients trying to meet requirements for Meaningful Use. Other benefits include training of your staff by credentialed instructors, HIPAA compliant PHI disclosure logs updated daily and unlimited access to our knowledgeable and friendly support staff available to assist with any and all service or industry related questions and concerns.

A dedicated Datalink Specialist will visit your office weekly to scan your paper medical records and/or perform records extraction from your electronic patient health record in response to incoming medical records requests from any and all requestors including continuing care. Once scanned, the data is securely transmitted to our corporate offices and fulfilled by our support staff. Other benefits include training of your staff by credentialed instructors, HIPAA compliant PHI disclosure logs updated daily and unlimited access to our knowledgeable and friendly support staff available to assist with any and all service or industry related questions and concerns.

A dedicated Datalink Specialist will customize our services to meet your specific needs. Whether you have fully integrated electronic health records, or you are still in the process of transitioning and have a combination of both paper and electronic health records, or whether you prefer on site data extraction over remote data extraction; Datalink has a solution to meet your needs. Other benefits include training of your staff by credentialed instructors, HIPAA compliant PHI disclosure logs updated daily and unlimited access to our knowledgeable and friendly support staff available to assist with any and all service or industry related questions and concerns.