Customer Service

Formtran’s experienced customer service team works hard to help customers get the maximum value from their application solutions.

Annual software technical support maintenance
Evaluation software
Outsourcing questions
Proof of concept systems
Software licensing questions
Software upgrade or expansion planning
Test or disaster recovery software licensing

Formtran technical support has done a wonderful job answering all our questions. The Formtran software is very user friendly and serves TLC’s purpose.

Research AssociateTransforming Local Communities

Thank you for the excellent service. We truly appreciate the attention, it is a rare find.

Nursing DepartmentSt.Joseph Hospital

Formtran was instrumental in developing our data export process and using their software knowledge to enhance our project.

Information Systems ManagerHarbor-UCLA Medical Center

We now can scan, verify and import the results from all our tests in one and a half days. This slashed the time needed to process tests by about 70%

Senior IS SpecialistOrange Unified School District

Formtran was able to provide excellent technical support with obvious experience, knowledge, clarity, and with great patience and understanding. Our internal clients rely on the OCR system quite heavily and they were thrilled that we were able to meet quickly approaching deadlines.

Information SystemsContra Costa County Health Services

Can I just tell you that I love our Formtran system. I have always liked the idea of scanning but now that I know how to really use it, I love it. I cannot imagine doing our surveys without it

Program ManagerOrange County Asian Pacific Islander Community Alliance

Thank you for the outstanding work and support.

Enterprise Project ManagerLos Angeles County Health Department

The support we received from Formtran was phenomenal. They got us up an running in no time, and made some big time money saving suggestions.

Vice PresidentOhio School Pictures

This software is leaps and bounds beyond Scantron.

System DeveloperKaiser Permanente

I wanted to take a minute and express my extreme appreciation for the support that I received. Formtran’s technical support efforts to get our process up and running were invaluable. Thank you for making our job easier.

ManagerMISHall Ambulance Service